Privacy Policy

 

1. General

Welcome to our website (hereinafter: “the Site”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy describes the types of information we collect, how we use it, the security measures we take, and your rights regarding this information.

This Privacy Policy is subject to the Israeli Protection of Privacy Law, 5741-1981, and the regulations enacted thereunder, including Amendment No. 13.

2. Information Collection

We collect personal information in two main ways:

  • Information you voluntarily provide to us:
    • Account creation and purchase: Full name, address, email address, phone number, and payment details.
    • Inquiries and customer service: Any information you choose to provide when contacting us through the Site, email, or by phone.
    • Newsletter subscription: Email address.
  • Information collected automatically:
    • Cookies: The Site uses cookies to improve the browsing experience. These files allow us to recognize you on repeat visits, save your preferences (such as items in your shopping cart), and provide personalized content. You can change your browser settings to block or delete cookies, but this may affect the functionality of the Site.
    • Google Analytics: We use this service to analyze how users interact with the Site. The information collected by Google Analytics is anonymous and does not personally identify you (e.g., time spent on the Site, pages visited, and general demographic information). This information helps us improve our Site and services.

3. Purposes of Information Use

The information collected is used for the following purposes:

  • Processing and fulfilling orders, shipping products, and managing accounts.
  • Improving and operating the Site, analyzing usage patterns, and conducting statistical research.
  • Sending updates, promotions, and marketing information, subject to your consent.
  • Providing customer service, responding to inquiries, and handling complaints.
  • Protecting our legal rights and preventing fraud and misuse.

4. Disclosure of Information to Third Parties

We will not sell, rent, or share your personal information with third parties, except in the following cases:

  • External service providers (such as shipping companies, payment processors, or mailing services) who require the information to perform their functions. In these cases, the information will be disclosed only for the purpose for which it was provided.
  • When we are required to do so by law, court order, or competent authority.
  • In the event of a merger, acquisition, or other structural change in the company.

5. Information Security

We take reasonable and customary security measures to protect personal information from unauthorized access, alteration, or disclosure. However, it is important to remember that no security method is absolute, and we cannot guarantee complete protection of the information.

6. Your Rights Regarding Information

  • Access and Update: You can view, update, and correct your personal information at any time by logging into your user account on the Site.
  • Request for Deletion: If you wish to have your personal information deleted from our databases, you may send us a written request. Upon receipt of the request, we will take steps to delete the information, subject to legal and technical limitations.
  • Unsubscribe: You can unsubscribe from our mailing list at any time by clicking the “Unsubscribe” button at the bottom of every marketing email.

7. Contact Us

For any questions or requests regarding this Privacy Policy, please contact us at: [Insert email address or contact form link].

8. Changes to the Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any material changes will be published on the Site and will take effect upon their publication.